Our team, suppliers, and partners are committed to consistently serving our customers. The whole system is interconnected and everyone has the priority target to guarantee the best quality level for our customers.
The system of processes, procedures, records, resources, and responsibilities together with how we do our work are the main way to achieve the results we want, to satisfy our customers, and to improve our processes, products, services, and solutions.
At HTC, we believe that the most important measure of quality is the customer satisfaction; we guarante 100% tested products, the full traceability of cable assemblies with unique serial numbers.
All our cable assemblies are 100% tested and verified. We apply a label on it with the unique serial number and a specific QR Code; reading it our customer can get direct access to our innovative digital report, documentation, certification, pictures, descriptions and all the kind of files that he needs. Our LINK Report System is full customisable.
Our quality system is registered to the ISO 9001 standard. Our products and services are provided by processes that conform to all applicable clauses of the ISO 9001 standard such as purchasing, and manufacturing. HTC facilities are monthly audited by UL in order to provide complete harnesses in according with UL standard.